Aylwin Tan, Chief Customer Solutions Officer, CapitaLand
Ganesh Ramaswamy, President, Global Services, Johnson Controls
Joni Zein, Vice President, Services, APAC, Johnson Controls
Under post COVID new normal, buildings and facilities are facing emerging needs on maintenance and retrofit to ensure the wellness of the occupants. How services are conducted has evolved to a more proactive advisory approach ensuring sustainable operations.
- What are the top challenges in your daily operation?
- What trends or business model innovation do you see as the future of building services?
- What in your opinion ranks the highest in terms of priorities?
- What is the current capability of your organization in terms of providing data-driven insights and analytics? Any case study you could share with the audience?
- What are the key considerations to drive digital services in the next 3-5 years?